On shipments to, from, within or transiting through the UAE, emergency response information, as described below, must be provided for all dangerous goods for which a Transport Document is required. The Transport Document (shipper's declaration for dangerous goods) required by these Instructions must include a 24-hour emergency response telephone number, which must include the international code and area code, for use in the event of an incident or accident involving dangerous goods. The number must be monitored by an individual who can be contacted in case of an emergency and who:

1. is able to converse in English;

2. is knowledgeable of the hazards and characteristics of the dangerous goods being transported;

3. has comprehensive emergency response and accident mitigation information for the dangerous goods or has immediate access to a person who possesses such knowledge and information.

On lithium battery shipments under Section II of Packing Instruction 965, 966, 967, 968, 969 and 970 to, from, within or transiting through the UAE, emergency response information, as described above, must be shown in the handling information column of the Master Air Waybill.